Disruption and crisis management

You can't eliminate disruptions, but you can change how they're managed...

Supply chains are constantly under threat. With disruptions only becoming more frequent, a robust visibility platform and customizable, timely exception management tools are essentials.

Control supply chain risk with smart exception management

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What THE people say

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Name

Position

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Company

a woman standing next to a table with boxes on it

What THE people say

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Name

Position

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Company

What THE people say

"Real live data on the status of our containers all in one place instead of having to interrogate all of the individual shipping websites. Also numerous filters to interrogate your data and useful Live Boards to share information privately to other parties"

Colin L

Logistics Coordinator

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Tata Consumer Products

What THE people say

"Transparent overview of your supply chain and brilliant visualization. Friendly team, superb customer service, keen to learn about our business needs. Very smooth relationship so far."

Christian D

Supply Chain Manager

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Tilda

What THE people say

“We’re able to spot inconsistencies and errors quickly, which means we can resolve problems much faster than we did before. We now understand our freight spend much better than previously.”

Sam Presland

Logistics Manager

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Fever Tree

Supply Chain Exception Management FAQs

What is exception management in supply chain and logistics? 

Exception management in supply chain refers to the process of identifying, tracking, and resolving unexpected events or disruptions, such as delays, damaged goods, or incorrect shipments. This ensures that such issues are managed proactively to minimize their impact on the overall supply chain.

How does Beacon help in managing exceptions in the supply chain?

Beacon proactively monitors shipments and alerts users to delays or disruptions. By providing real-time notifications and detailed information about the exception to you and your supply chain partners, Beacon enables quick decision-making and action to mitigate the impact.

What types of logistics exceptions can Beacon detect and alert us to? 

Beacon can detect a variety of exceptions, including shipment delays, route deviations and excessive days on quay

How does proactive exception management improve supply chain operations?

Proactive exception management allows you to quickly address and take action to mitigate issues before they escalate, reducing potential delays and costs. In doing so, effective exception management improves supply chain reliability, enhances customer satisfaction, and helps maintain smooth operations.

Can Beacon provide historical data on shipping exceptions for analysis? 

Yes, for Pro plan subscribers, Beacon logs and stores complete historical data on all exceptions, allowing you to analyze trends, identify recurring issues and problematic routes, and implement preventive measures. 12 months historical data is available for Business plan users.